by michael daigle · 9 Jan 2024Ever wonder what's really covered under that fancy paint warranty you received with your recent paint purchase? Paint warranties can seem complicated with all the legal jargon and conditions, but here's the deal - they're actually pretty straightforward if you know what to look for. We're going to break it down for you so you understand exactly what's covered and what's not before you start your next paint project. The key is focusing on the coverage period, what's specifically excluded, and the procedures you need to follow to keep that warranty valid. Once you have that figured out, you'll see that most standard paint warranties really only cover defects in the actual paint like fading, chalking or peeling. Everything else comes down to proper surface preparation and application. Follow our tips and you'll be cruising through those fine print warranty details in no time.
Introduction to Paint Warranties
When you buy a can of paint, the label proudly displays a warranty period, typically 3 to 15 years. But what exactly does that warranty cover? The fine print contains some important details you should understand before cracking open that can.
A paint warranty primarily ensures the quality and durability of the product. It guarantees that the paint will not fade, blister, or peel excessively within the stated period when applied properly to a properly prepared surface. However, it does not cover the labor required to apply additional coats or the cost of other supplies.
The warranty also assumes you followed the instructions for surface preparation and application. It won’t cover issues caused by improper priming, inadequate layering, or disregarding environmental conditions. The surface must be clean, smooth, and suitable for the selected paint. You need to apply the recommended number of coats, waiting for each to dry completely.
Temperature and humidity also play a role. If the paint is applied in extreme heat, cold, dampness or dryness, its performance could be affected and the warranty voided. So check the label for the ideal conditions and plan your project accordingly.
While a warranty provides reassurance about the product quality, there are no guarantees. Some fading or color change over time is normal and not covered. And no warranty lasts forever. For the best results, clean the surface regularly and touch up any damage. By properly maintaining your paint job, you’ll get the most life and value out of the warranty.
Types of Paint Warranties Explained
Paint warranties aim to give you peace of mind about your investment, but the coverage can vary. The two main types are product warranties and labor warranties.
Product Warranties
Product warranties cover defects in the actual paint for a certain number of years. The longer the warranty, the higher quality the paint. Most major brands offer 2-5 year warranties for exterior paint and 5-10 years for interior. If the paint fails prematurely - fading, chipping or peeling - the company will provide replacement paint.
- Check the warranty details as some only cover a percentage of replacement cost over time.
- Make sure you properly apply and maintain the paint as directed or you could void the warranty.
Labor Warranties
Labor warranties cover the cost of labor to re-paint areas where the product fails during the warranty period. This gives you full coverage and protection for your investment. Premium exterior paints often come with labor warranties up to 25 years.
- Labor warranties require the paint to be applied by a certified professional painter. DIY application will void this type of warranty.
- There are usually stipulations around properly preparing the surface and using compatible primers for the warranty to remain valid.
The key is understanding exactly what's covered and your responsibilities to keep the warranty intact. When done right, a solid warranty gives you confidence in your paint job for years to come. The choice comes down to how much risk you want to assume versus paying a premium for more complete coverage. Either way, for the best results be sure to buy high-quality paint and consider hiring a professional. Their experience will help ensure maximum durability and a flawless finish.
What Does a Paint Warranty Typically Cover?
A paint warranty typically covers defects in the paint itself that cause issues like peeling, blistering, or fading. The specific coverage will depend on the type of paint and terms of the warranty. Here’s what you can usually expect a paint warranty to include:
Product defects:
If there are issues with the quality, ingredients, or manufacturing of the paint, the warranty should cover the cost of labor and materials to repair or replace the affected areas. This includes things like color fading, uneven sheen, blistering, cracking or peeling. The warranty period for these types of defects is often 3-5 years for exterior paint and 2-3 years for interior paint.
Improper application:
If the paint was applied incorrectly by the contractor according to the specifications in the product data sheet, the warranty may cover some of the costs to remedy the issues. However, the warranty typically does not cover improper surface preparation or other application errors made by the contractor. It’s best to hire an experienced, certified professional to apply the paint.
Weathering:
While some natural weathering is expected over time, accelerated or abnormal weathering of the paint due to defects may also be covered. This could include extreme fading, chalking or erosion. The specific time period for coverage of these issues will depend on the type of paint and terms of the warranty. Exterior paint warranties typically provide longer coverage for weathering issues.
Mold and mildew resistance:
If the paint contains additives to prevent mold, mildew and algae growth, the warranty may specify coverage for growth that occurs within a certain period of time, such as 2-5 years. This depends on factors like the type of paint, climate and exposure. The warranty should indicate the specific period of coverage for mold and mildew resistance.
In summary, a good paint warranty provides reassurance that the product will perform as expected for a reasonable period of time. Be sure to understand the specific terms and coverage provided by the warranty before purchasing and applying the paint. And when in doubt, go with a reputable brand that stands behind their products.
Limitations of Paint Warranties
Paint warranties typically only cover defects in the paint itself, like fading, chalking, or peeling. They do not cover damage from improper surface preparation or application. Understanding the limitations of paint warranties can help avoid frustration down the road.
Surface Issues
Paint warranties do not cover problems caused by issues with the surface below the paint. Things like moisture damage, cracks, or peeling layers of old paint are on you to fix before painting. The new paint is only as good as the surface it’s applied to.
Improper Application
How you apply the paint also impacts the warranty. Brush marks, drips, uneven coverage or missing spots are considered application errors, not product defects. Warranties assume the paint is applied according to the instructions on the can. Take your time and pay attention to details for the best, warranty-eligible results.
Environmental Factors
Fading, chalking and color changes due to sun exposure, pollution or other environmental factors are typically not covered either. Most paints are not warrantied against normal weathering over time. For the longest-lasting exterior paint job, choose a high-quality paint specifically formulated for your location and climate.
Color Matching
Getting an exact color match for touch-ups after the original paint job is not guaranteed. Paint colors can vary between different batches and manufacturing lots. For the best color match over time, buy all the paint you need for a project at once.
Warranties are meant to give you peace of mind in case there are issues with the paint product itself. By understanding what they don’t cover, like improper application or environmental damage, you can avoid frustration and make the most of your paint job. Take your time, follow the instructions and choose a high-quality paint suited for your specific needs. With the right approach, you’ll end up with results that last.
How Long Do Paint Warranties Last?
Paint warranties typically last between 3 to 25 years, depending on the type of paint and the manufacturer. The longer warranties, 10 years and up, usually only cover high-end paints. For the average DIYer or homeowner, you’ll likely be looking at warranties in the 3 to 7 year range.
What the Warranty Covers
A paint warranty covers defects in the paint that cause it to blister, peel, crack or chip prematurely. It ensures the paint will last for the stated number of years when applied properly to a properly prepared surface. The warranty period begins from the date of purchase.
- Blistering is the formation of bubbles in the paint film.
- Peeling is when the paint separates from the underlying surface.
- Cracking is the splitting of the paint into segments.
- Chipping is the breaking away of small pieces of paint from the surface.
The warranty will specify what level of each defect is considered a breach of warranty. It’s common for some minimal blistering or chipping to be expected, especially in high-traffic or high-moisture areas. But if 30% or more of the painted area is affected, that would typically warrant a claim.
What the Warranty Doesn’t Cover
A paint warranty does not cover damage caused by poor surface preparation or application. It also does not cover normal wear and tear or damage from extreme weather events. Additional exclusions often include:
- Moisture damage from leaks or flooding.
- Damage from power washing or abrasive cleaners.
- Fading or color change over time due to UV exposure.
- Damage from mold, mildew, or algae growth.
- Damage in areas with high humidity like bathrooms or kitchens.
To take full advantage of your paint warranty, be sure to properly clean, patch, prime, and paint the surface, then keep records like receipts, paint cans, and warranty information in case of any issues. By understanding what the warranty really covers, and properly maintaining your paint, you can get the most value from your investment.
Tips for Making a Paint Warranty Claim
When it comes time to make a claim on your paint warranty, there are a few tips to keep in mind to make the process as smooth as possible.
Check the Fine Print
Carefully review the details of your specific paint warranty to understand exactly what is covered before submitting a claim. Warranties can vary between different brands and product lines. Make sure the issue you’re experiencing is included in the coverage and that you’re still within the time period allowed to make a claim.
Provide Proof of Purchase
You’ll need to supply proof that you purchased the paint in question. Keep your receipts, invoices or other records showing the date of purchase, brand, product name, color, and sheen. Without evidence of purchase, your claim may be denied.
Document the Problem
Thoroughly document the problem you’re experiencing. Take photos, especially if the issue is visible damage or defects. Note when the issue first started, and if it’s getting worse over time. Be prepared to provide specific details about the region and surfaces where the problem is occurring. The more information you can provide, the faster your claim can be reviewed and resolved.
Contact the Manufacturer
Reach out directly to the paint company to start the claims process. Many brands allow you to initiate a claim on their website or over the phone. Be prepared to provide all documentation and details about your purchase and the issues you’re experiencing. They may ask you additional questions to fully understand the situation before determining how to resolve your claim.
Consider Getting a Professional Inspection
For complex or serious issues, the paint company may require an inspection by one of their representatives or a third-party professional to verify the claim. Cooperate fully with any requested inspections. The inspector can properly assess the condition and determine the necessary steps to fix the problem. Their inspection report will also support your claim during the review process.
Following these tips will help ensure your paint warranty claim has the best chance of being approved so you can get your paint issue resolved as quickly and hassle-free as possible. Let the company know of any time sensitivities you may have, and be available in case any additional information or inspections are needed. With patience and cooperation, you'll be back to freshly painted walls in no time!
What Voids a Paint Warranty?
Certain actions can void your paint warranty and leave you unprotected. Be aware of the following warranty voiders:
Improper Surface Preparation
The surface you're painting needs to be clean, dry, and primed. Dirt, grease, mold, and loose paint can prevent proper adhesion, causing the new paint to fail prematurely. Not priming bare wood or drywall will also void the warranty.
Inferior Paint Products
Using cheap paint, or a type of paint not recommended for your particular surface, will void the warranty. Interior paint used outside, or not following the spread rate on the label are examples. Use high quality paint and the right sheen for your needs.
Poor Application Technique
How you apply the paint is just as important as what you apply. Painting in direct sunlight, not back brushing, applying paint too thickly, or not waiting for recommended dry times between coats will void the warranty. Follow the spread rate on the can and use recommended application tools.
Extreme Weather Exposure
If your paint is exposed to weather conditions more extreme than specified, the warranty will be void. For example, using interior paint outside or a paint not rated for commercial buildings in those settings. Choose a paint with the proper durability and resistance for your climate and structure.
Damage
Physical damage like scratches, abrasions, or stains after the paint has dried will not be covered under the warranty. Take normal precautions to avoid damage to your newly painted surfaces. Accidents happen, but intentional damage will void coverage.
By understanding the actions that can void your paint warranty, you can take the necessary steps to keep your coverage intact. Follow all recommendations and use high quality paint products suitable for your specific needs. Paying attention to details from the start will ensure you have recourse if any issues come up down the road. The warranty is there to protect you—don’t do anything to void it!
How to Extend Your Paint Warranty Coverage
To get the most out of your paint warranty, there are a few things you can do. Extending your coverage is possible if you follow the recommendations from the paint manufacturer.
Use a primer
Applying a primer before the paint helps create a smooth base and allows for better adhesion. This can extend the warranty up to 50% for some brands. Check with your specific paint to see their primer requirements.
Apply multiple coats
Most warranties require at least two coats of paint for coverage. Additional coats, typically 3, provide better protection and durability. The extra coats can increase your warranty by up to 30-50% with certain brands. Make sure to follow the recommended drying time between coats for the best results.
Use paint from the same brand
Mixing paint brands or types can void your warranty or reduce the coverage. The chemical makeup of different paints may not be compatible and can lead to issues like cracking or peeling. Stick with the same brand and line of paint for your project.
Maintain proper humidity and temperatures
Extreme heat, cold, and humidity can damage paint and reduce the lifespan. Warranties typically specify ideal conditions for application and drying. Maintaining moderate, consistent temperatures and humidity in your home will maximize your paint warranty coverage.
Clean and inspect regularly
Dirt, grime, and stains left on paint can break down the protective seal and allow moisture to penetrate. Clean painted walls regularly with a soft, damp cloth to remove any built-up residue. Also, inspect your painted surfaces periodically for any signs of damage or wear and make repairs as needed. Addressing issues early will help avoid voiding your warranty.
Following the recommendations from your paint manufacturer and properly maintaining your painted surfaces are the keys to getting the most mileage from your paint warranty. Their guidelines are designed to provide maximum protection for your investment, so be sure to check the fine print for all the details. Protecting your paint means protecting your warranty.
Paint Warranty FAQs: Your Top Questions Answered
You’ve picked out the perfect paint color for your home and paid a premium for a reputable brand because you want the best protection for your investment. But what exactly does the warranty cover? Many homeowners find the fine print on paint product warranties confusing, if not downright misleading. Here are the answers to some of the most frequently asked questions about paint warranties.
What's actually covered under a warranty?
A warranty covers defects in the product itself that cause the paint to fail prematurely, such as:
- Uneven fading or color change
- Chalking, cracking, or peeling
- Blistering or alligatoring
It does NOT cover damage due to improper surface preparation or application, such as peeling caused by moisture in the wall. It also does not cover fading due to UV exposure, which is normal and unavoidable.
How long do paint warranties last?
Warranty periods typically range from 3 to 15+ years for exterior paint and 1 to 5+ years for interior paint. Premium, professionally-applied paints often offer longer coverage. The warranty period begins from the date of application, so save your receipts!
Does the warranty cover the cost of labor?
Typically no. Warranties usually only cover the cost of replacement paint. Labor costs are not included. Some premium paints and professional painters may offer limited labor coverage for a certain period. Always check the details of your specific warranty for clarification.
What if I need to make a claim?
Most reputable brands make the warranty claim process straightforward. You will need to provide information like:
- Proof of product purchase (receipts)
- Product codes/batch numbers
- Photos of the paint failure
- Description of the failure and conditions
- Records of proper surface preparation and application
The company will then inspect the claim and verify eligibility under the warranty before determining a resolution, which may include replacement product, touch up paint, or in rare cases, partial labor reimbursement.
Final Thoughts
So there you have it, the truth about paint warranties in plain English. While warranties are meant to give you peace of mind about the quality and durability of the product, don't just assume you're fully covered or off the hook for maintenance for the life of the warranty. Read the fine print, understand exactly what's covered and what's excluded. Keep your receipts and records of the paint used in case you need to file a claim. And remember, no warranty lasts forever. To get the most value from your investment in a professional paint job or costly paint products, be sure to properly care for and maintain the surfaces. If you do your part to prevent damage or premature failure in the first place, those warranties should serve you well and help ensure an attractive finish for years to come.